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Santa’s New Grotto, Queens Square, 22nd Nov – 24th Dec

9th October 2018


This year we will be hosting an exciting new grotto experience, brand new for 2018.

For the first time, children can meet Santa in a large double fronted log cabin, which will be situated in Queens Square between November 22nd and December 24th.

The grotto comes with its own performance area to entertain queuing visitors on busy days.The performance area will host festive performers over various peak dates over the period that Santa is in town. Stay tuned as the entertainment will be announced soon.

We like to keep our events new and exciting, and so we wanted to provide a brand-new experience for our shoppers. We are very excited to see our plans come to life. The grotto is beautiful and is themed perfectly with snowy Christmas trees and white picket fences. It is the perfect setting to meet Santa and receive a free gift.

We anticipate the experience to be extremely popular, and although booking isn’t essential, we recommend that you book your tickets online in advance to avoid waiting times and to guarantee a chance to meet Santa.

Tickets are £4 in November and £5 in December, per child.

Book your tickets online by clicking here

Grotto Opening Hours:

Week 1

Opening Date – Thursday 22nd November 11am – 6pm

Friday 23rd Nov 11am – 5pm

Saturday 24th Nov 10am – 6pm

Sunday 25th Nov 10am – 4pm

Week 2

Thursday 29th Nov 11am – 6pm

Friday 30th Nov 11am – 5pm

Saturday 1st Dec 10am – 6pm

Sunday 2nd Dec 10am – 4pm

Week 3

Thursday 6th Dec 11am – 6pm

Friday 7th Dec 11am – 5pm

Saturday 8th Dec 10am – 6pm

Sunday 9th Dec 10am – 4pm

Week 4

Monday 10th Dec 10am – 6pm

Tuesday 11th Dec 10am – 6pm

Wednesday 12th Dec 10am – 6pm

Thursday 13th Dec 10am – 6pm

Friday 14th Dec 10am – 6pm

Saturday 15th Dec 10am – 6pm

Sunday 16th Dec 10am – 4pm

Week 5

Monday 17th Dec 10am – 6pm

Tuesday 18th Dec 10am – 6pm

Wednesday 19th Dec 10am – 6pm

Thursday 20th Dec 10am – 6pm

Friday 21st Dec 10am – 6pm

Saturday 22nd Dec 10am – 6pm

Sunday 23rd Dec 10am – 4pm

Week 6

Monday 24th Dec (xmas eve) 10am – 4pm

Please note the Queens Square Ice Rink will not be returning this year.



Centre Opening Hours

9:00 am - 5:30 pm
9:00 am - 5:30 pm
9:00 am - 5:30 pm
9:00 am - 5:30 pm
9:00 am - 5:30 pm
9:00 am - 5:30 pm
10:00 am - 4:00 pm

Closed Easter Sunday &
Christmas Day