Centre Information

If you ever need assistance you’ll be able to find it at Priory Meadow’s Help Points located throughout the centre and car park. Customer Service personnel will be around at all times to offer help and assistance any way they can.

Centre Hours

Priory Meadow is open at the following times:

Monday - Saturday 9am - 5.30pm
Thursday 9am - 7pm
Sunday 10am - 4pm

Individual store times may vary, please visit store pages for hours. Parking is free if you leave the car park after 7pm.

Shopmobility

If you would like to use our shopmobility services, you can find them on level 8 of the car park. Shopmobility is open Monday – Saturday from 10am – 4.30pm and Sunday 11am – 4pm. Please call 01424 447 847 for more information.

Child Safe Zone

A Safe Child Scheme is in operation at all times – look out for dispensers of free wristbands, which allow children to carry their parent or guardian’s contact number.

If you become separated from your child, just call the number on the Child Safe Zone stickers. These are on display in shop windows around the Centre and you’ll get straight through to our Customer Service team.

Toilets & Baby Change

Toilets and baby change facilities are located on the first floor, by the lifts. They are accessible from the lifts by M&S.

Car & Cycle Parking

We have a secure car park with dedicated disabled spaces on level 8. There are also wide bays for parents with children in buggies. The car park is open Monday – Saturday 7am – 12am and Sunday 9am – 11pm. Please note, maximum vehicle height is 2.1m / 6’ 8”.

Car park charges are as follows:

Monday – Saturday
Up to 1 hour - £1
Up to 2 hours - £2
Up to 4 hours - £3
Over 5 hours - £5

Sunday - £1 all day

Car park season tickets are also available for £50 per month which can be used every day except Saturday.

We have a secure cycle parking facility too.

Cash Points

There are cash machines located on Queens Road adjacent to WHSmith.

Lifts

Lifts can be found in the car park behind BHS, and between H&M and M&S serving all levels.

Priory Meadow Gift Card

Gift Card

Choose an amount from £5 to £500 and the card can be used in all stores with credit or debit card facilities. Gift Cards are available from our Customer Service Desk. Terms and conditions apply.